Privacy Policy

Information We Collect

• Personal details such as name, phone number, email address, billing address, and shipping address.
• Order and payment information processed securely through trusted payment gateways. We do not store your card or payment details.
• Technical information such as IP address, browser type, device information, and website activity to improve user experience.
• Communication details when you contact us through customer support, WhatsApp, email, or forms on our website.

How We Use Your Information

• To process, confirm, and deliver your herbal and wellness orders.
• To send order updates, shipping notifications, customer support, and important service-related communications.
• To improve website performance, product recommendations, and customer experience.
• To provide promotional offers, discounts, or newsletters (only if you opt in).

Data Security

We implement industry-standard security measures to protect your personal data against unauthorized access, misuse, alteration, or disclosure. While we take strong precautions, no online transmission can be guaranteed 100% secure.

Sharing of Information

EfraHerbal does not sell, rent, or trade your personal information to third parties. Information may only be shared with trusted partners such as payment gateways, shipping providers, and service providers for order fulfillment, customer support, and website operations.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze traffic, remember preferences, and personalize your shopping experience. You may disable cookies through your browser settings if preferred.

Your Rights

You have the right to request access, correction, or deletion of your personal information. You may also opt out of marketing communications at any time by contacting our support team.

Third-Party Services

Our website may contain links or integrations with third-party services such as payment gateways, courier partners, analytics tools, or social platforms. We are not responsible for the privacy practices of those external services.

Changes to Privacy Policy

EfraHerbal reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be posted on this page, and continued use of our website constitutes acceptance of the revised policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us: