Return & Refund Policy

Eligibility for Returns

• Return requests must be made within 7 days of delivery.
• Products must be unused, unopened, sealed, and in their original packaging with labels intact.
• Returns are accepted only for damaged, defective, expired, leaked, or incorrect products received.
• Proof of purchase and clear product images may be required to process return requests.

Non-Returnable Items

Due to hygiene, safety, and the consumable nature of herbal products, the following items are not eligible for return:

• Opened or used herbal supplements and wellness products.
• Products with damaged packaging caused after delivery.
• Items returned without original packaging or proof of purchase.
• Products purchased during clearance or special sale offers (if specified).

Refund Process

Once your returned product is received and inspected, we will notify you regarding approval or rejection of the refund.

• Approved refunds will be processed within 5–7 working days.
• Refunds will be credited to the original payment method or provided as store credit, depending on the situation.
• Shipping and handling charges are generally non-refundable, unless the issue was caused by us.

Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, missing, or incorrect product, please contact us within 24–48 hours of delivery. Kindly share clear photos/videos of the product, packaging, and invoice for quick resolution.

Cancellation Policy

Orders may be cancelled before shipment. Once an order has been dispatched, cancellation requests cannot be accepted.

Contact Us

For any return, refund, or cancellation related questions, please contact us: