Shipping Policy

Shipping Locations

We currently ship products across India. At this time, international shipping services are not available.

Order Processing Time

• Orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends, public holidays, or after business hours will be processed on the next working day.
• During peak seasons, promotions, or festivals, processing time may be slightly extended.

Shipping & Delivery Time

• Standard delivery usually takes 3–7 business daysdepending on your location.
• Remote areas may require additional delivery time.
• Delivery timelines may vary due to weather conditions, courier delays, natural events, or unforeseen circumstances.

Shipping Charges

Shipping charges (if applicable) will be calculated and shown at checkout before order confirmation. We may also offer free shipping promotions on selected products or minimum order values.

Order Tracking

Once your order has been shipped, you will receive tracking details via email, SMS, or WhatsApp (if available) to monitor the status of your shipment.

Damaged or Missing Packages

If your package arrives damaged, incomplete, or you experience non-delivery, please contact our customer support team within 48 hours of receiving the shipment. We will investigate and assist in resolving the issue promptly.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. EfraHerbal shall not be responsible for delays or failed deliveries caused by incorrect addresses or contact information.

Contact Us

For any shipping-related questions or concerns, please contact us: